Privacy Policy
Last Updated: December 7, 2025
Pawgress is operated by Timelines LLC ("Pawgress," "we," "our," "us"). This Privacy Policy explains how Pawgress collects, uses, stores, and protects your information when you use our app or website. By using Pawgress, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use Pawgress:
Personal Information
- •Name
- •Email address
- •Phone number (optional)
- •Account credentials
- •User profile details
Pet & Breeder Information
- •Pet details
- •Breeding information
- •Shelter details
- •Pet media (images, videos)
Uploaded Content
- •Photos
- •Videos
- •Messages
- •Descriptions or notes
Device & Usage Data
- •Device type
- •Operating system
- •IP address
- •Crash logs / errors
- •App usage statistics
Location Information
We may collect approximate location if you allow location permissions on your device.
2. How We Use Your Information
We use information to:
- ✓operate and maintain Pawgress
- ✓authenticate your account
- ✓enable chat and media sharing
- ✓improve user experience
- ✓personalize recommendations
- ✓provide customer support
- ✓ensure platform safety and compliance
We may use anonymized data for:
- •analytics
- •performance tracking
- •product improvement
- •AI model improvement (non-personal only)
3. AI & Machine Learning
Certain features use artificial intelligence, including:
- •collar recognition
- •pet-based insights
- •content enhancement
- •optional automated suggestions
We do not use your personal profile data to train external AI systems. AI processing may occur in third-party cloud services consistent with data protection standards.
4. Sharing & Third Parties
We may share limited data with:
- •cloud hosting providers
- •analytics services
- •payment processors
- •customer support tools
We will never sell your personal information to third parties.
We may disclose information if required by:
- •legal process
- •law enforcement
- •regulatory requirements
- •safety concerns
5. Communication Between Users
Messages exchanged inside Pawgress are private between users, but may be processed by our servers in order to:
- •enable real-time messaging
- •protect safety
- •enforce platform policies
We do not sell or publicly display your private conversations.
6. Data Storage
User data may be stored and processed in the United States or other countries where we operate secure cloud services. We take reasonable steps to protect personal information from loss, misuse, or unauthorized access.
7. Cookies & Tracking
Our website may use cookies or similar tracking technologies to:
- •remember login sessions
- •track usage analytics
- •improve performance
You may disable cookies through browser settings.
8. Minors
Pawgress is not directed to children under 13. Minors under 18 may only use Pawgress under the supervision of a parent or legal guardian. If we learn we have collected data from a child without consent, we will delete it.
9. Your Choices
You may:
- ✓update your account information
- ✓delete your content
- ✓request access to stored information
- ✓request account deletion
To request deletion, email: support@pawgressapp.com
10. Data Retention
We retain data as long as necessary to:
- •provide services
- •maintain records
- •comply with legal obligations
Upon account deletion, your user content and personal information may be permanently removed or anonymized, except where retention is required by law.
11. Security
We use reasonable safeguards to protect data, including encryption, authentication, and secure hosting practices. However, no method of transmission over the internet is 100% secure.
12. Changes to Privacy Policy
We may update this policy periodically. Continued use of Pawgress after changes means you accept the updated Privacy Policy.
13. Contact
For questions or privacy requests, contact: